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FDA enlists healthcare professionals in promotional surveillance
June 1, 2010
By: Gary c messplay
J.D.
In mid-May 2010, the U.S. Food and Drug Administration (FDA) launched an educational outreach program designed to inform healthcare professionals of the role they may play in monitoring and reporting misleading prescription drug promotion. At the helm of the Agency’s “Bad Ad Program” is the Division of Drug Marketing, Advertising, and Communication (DDMAC). Housed in the Agency’s Center for Drug Evaluation and Research, the group is responsible for ensuring truthful advertising and promotion of prescription drugs. Its mission is to “protect the public health by assuring prescription drug information is truthful, balanced and accurately communicated. This is accomplished through a comprehensive surveillance, enforcement and education program, and by fostering better communication of labeling and promotional information to both healthcare professionals and consumers.” The Bad Ad Program enlists healthcare professionals to assist in DDMAC’s on-going surveillance efforts by describing how healthcare professionals can be involved in helping FDA ensure that prescription drug advertising and promotion is truthful and not misleading. In announcing the program, FDA plainly states it is seeking to educate healthcare professionals on what constitutes misleading prescription drug promotion in order to move beyond traditional surveillance activities – consisting primarily of reviewing materials submitted to the Agency at the time of first use, attending major medical conferences, and evaluating third-party complaints – to monitor drug promotion occurring directly as it occurs with healthcare professionals. Specifically, FDA cited its inability to monitor drug promotion in physicians’ offices, at local dinner programs, and during promotional speaker training sessions as a limitation to its traditional surveillance activities. As stated in a “Dear Colleague” letter issued by the Agency in conjunction with its press release regarding the program, the dual purposes of the Bad Ad Program are to inform healthcare professionals of the steps FDA is taking to prevent misleading promotion of prescription drugs by drug companies and to request the healthcare professionals’ assistance in identifying and reporting the misleading promotion of prescription drugs by drug companies. The educational outreach program has three phases: First, to educate and inform healthcare professionals about the role they can play in surveillance of prescription drug promotions. DDMAC in the first phase will attend certain major medical conferences and partner with specific medical societies to distribute information regarding the program and speak to attendees about how to recognize misleading prescription drug promotion and how to report potential violations to the Agency. As part of the initial phase of educational rollout, beginning in May 2010, DDMAC will exhibit at major medical conferences to encourage healthcare professionals to visit and learn more about recognizing and reporting misleading drug promotions. FDA is also offering to provide in-service training for large medical groups or hospitals to support the program. The subsequent phases will increase the sphere of the Agency’s collaborative efforts as well as update the materials distributed to educate healthcare professionals based on feedback to the initial materials used during the primary phase. The preliminary guidance offered to healthcare professionals to identify potential misleading drug promotion includes a pamphlet briefly summarizing that “prescription drug advertising must: be accurate, balance the risk and benefit information, be consistent with the prescribing information approved by FDA, and only include information that is supported by strong evidence from clinical studies.” Armed with this background and training, DDMAC is asking for healthcare professionals’ insights into sales representative presentations, speaker program presentations, broadcast advertisements, and all written or printed prescription drug promotional materials, specifying that the most common violations observed in drug promotion include “omitting or downplaying risks, overstating the effectiveness, promoting off-label, or unapproved, uses, and misleading drug comparisons.” However, FDA does point out that the Bad Ad Program is not intended to reach promotion not regulated by FDA, which the Agency specifically enumerates in materials as over-the-counter drugs, dietary supplements, and medical devices. Under the program, healthcare professionals can report misleading drug promotion via E-mail or toll-free number. While reports can be made anonymously, FDA encourages the healthcare professionals to include contact information for follow-up communication, if necessary. The Agency requests the information, including evidence such as actual promotional materials or documentation of oral statements made by drug company representatives, be provided to help stop misleading promotion. After DDMAC receives a report, it will evaluate the information to determine whether it warrants regulatory action. Specifically, the information provided by the healthcare professional will be forwarded to the Regulatory Review Officer in DDMAC responsible for the class of drugs to which the report pertains. The reviewer will be responsible for evaluating the report to determine whether it can serve as the basis for an enforcement action. Where FDA finds the reported drug promotion to be in violation, the Agency stated it will “move forward with a risk-based enforcement strategy.” Tools DDMAC may use include an untitled letter, warning letter, or referral for criminal investigation. Where the report does not meet the minimum criteria for regulatory action, the Agency will use the report to inform its on-going surveillance activities. While FDA’s ability to peer into the healthcare professionals’ offices is limited, FDA reliance on healthcare professionals to report misleading prescription drug promotion in enforcing the advertising and promotion rules is not new. In fact, FDA has used these interactions as the basis for several enforcement actions. FDA has previously written untitled and warning letters based on interactions between company sales representatives and healthcare professionals that occur in the office. For example:
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